Kaani Hotels & Resorts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book accommodations with us.
Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
We may collect the following personal information when you make a reservation or interact with our services:
• Full name and contact details (email address, phone number, postal address)
• Payment and Billing information
• Passport or identification details (as required by Maldivian law)
• Date of birth and nationality
• Arrival and departure dates
• Special requests and preferences (dietary requirements, room preferences, accessibility needs)
• Guest reviews and feedback
When you visit our website, we automatically collect:
• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring to website addresses
• Cookies and similar tracking technologies
Kaani Hotels & Resorts does not collect or store payment card information on our systems. Once your payment has been processed, a receipt will be automatically sent to the email address you provided during booking. Your payment information is not shared with any third parties
We use your personal information for the following purposes:
• Reservation Management: Processing and managing your bookings
• Communication: Sending booking confirmations, updates, and responding to inquiries
• Service Delivery: Providing accommodation and hospitality services
• Legal Compliance: Meeting regulatory requirements in the Maldives
• Marketing: Sending promotional offers and newsletters (with your consent)
• Improvement: Enhancing our services and website experience
• Security: Preventing fraud and ensuring guest safety
We process your personal data based on:
• Contractual necessity (to fulfill your reservation)
• Legal obligations (compliance with Maldivian tourism and immigration laws)
• Legitimate interests (improving our services and preventing fraud)
• Your consent (for marketing communications)
We may share your information with:
• Payment processors and banking partners
• Transportation providers (seaplane, speedboat operators)
• Maldivian immigration authorities and tourism ministry
• Law enforcement agencies when legally required
• Regulatory bodies as mandated by law
• Marketing and analytics service providers
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal information, including:
• Secure socket layer (SSL) encryption for data transmission
• Restricted access to personal information
• Regular security assessments
• Staff training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service
• Withdraw Consent: Opt-out of marketing communications at any time
To exercise these rights, please contact us at sales@kaanimaldives.com
Our website uses cookies to:
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
We retain your personal information for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries outside the Maldives. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
With your consent, we may send you:
• Special offers and promotions
• Newsletter updates
• Information about new properties and services
You can unsubscribe from marketing emails at any time by:
• Clicking the "unsubscribe" link in our emails
• Contacting us at sales@kaanimaldives.com
• Updating your preferences in your account settings
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: sales@kaanimaldives.com
This Privacy Policy is governed by the laws of the Republic of Maldives. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Maldivian courts.
